Our normal live chat support operating hours are Mon. through Fri. from 9 a.m. to 5 p.m. (UTC/GMT+8), excluding Singapore public holidays.
The Singapore public holidays and company holidays will be as follows:
| # | Holiday for 2024 | Date | Remarks |
| 1 | New Year's 2024 | Jan 1, 2024 | Closed |
| 2 | Company Holiday (CNY Eve) | Feb 9, 2024 | Closed |
| 3 | Chinese Lunar New Year (Replacement) | Feb 12, 2024 - Feb 13, 2024 | Closed |
| 4 | Good Friday | Mar 29, 2024 | Closed |
| 5 | Hari Raya Puasa | Apr 10, 2024 | Closed |
| 6 | Labour day | May 1, 2024 | Closed |
| 7 | Vesak Day | May 22, 2024 | Closed |
| 8 | Hari Raya Haji | Jun 17, 2024 | Closed |
| 9 | National Day | Aug 9, 2024 | Closed |
| 10 | Deepavali | Oct 31, 2024 | Closed |
| 11 | SATO Foundation Day | Nov 19, 2024 | Closed |
| 12 | Christmas Day | Dec 25, 2024 | Closed |
Last updated: 2-May-2024
* The date and time indicated are in Singapore time zone.
* Our agents cannot respond to live chat support requests during operation closure.
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