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To adjust the label stop position or label cut position, please check the printer menu, [Printing] > [Advanced] > [Adjustments] > [Offset] and adjust the label stop position.
- The above cut reference position for printing indicates the stop position when the media sensor type is set to Gap.
- You can also adjust when the operation mode is specified to Tear-off or Dispenser.
An adjustment range of the label stop position or cut position may vary depend on the thermal head density if the unit is dot (constantly plus or minus 3.75 mm).
For more details, please refer to the following web page.
Adjusting the Media Stop Position:
Also please try to clean the media route when label stop position is unstable.
Please refer to the below link.
CL4NX Cleaning method: