Applicable models: CT4-LX
Please refer to the below link
- When an Error Message Appears
- Appearance of Error Messages and Operating Procedure When SOS (SATO Online Services) Is Enabled (SOS users only)
- No Power/Nothing on the Screen
- The Display is Too Dark/Bright
- Media Does Not Feed
- Media Is Fed According to the Specified Number, but Not Printed
- Cannot Output Labels Correctly
- Bad Print Quality
- The Printed Image Is Different from the Print Data
- Cannot Read the Barcode
- Incorrect Print Position
- The Media Is Not Cut
- The Media Has Jammed
- The LED Lights Red
- The USB Memory Is Not Recognized
- An Error Occurs When Installing the Printer Driver
- Cannot Communicate with the Computer