[01-00038-EN] Sensor Auto-Calibration is failed – SATO Help Center

<The causes frequently observed>
(1) A label is not peeled off from a backing paper during auto-calibration.
(2) I-mark (black mark) is positioned on the media sensor during auto-calibration.

Please refer to the following and perform the calibration.

Perform the auto-calibration for the selected media sensor.

[Auto-calibration] is not available if you have installed the optional linerless cutter kit (CL4NX only).

Gap + I-Mark

Adjusts both the Gap sensor and I-mark sensor.

Gap

Adjusts the Gap sensor.

I-Mark

Adjusts the I-mark sensor.

The procedure to auto-calibrate the media sensor is as follows:

1.	Push the head lock lever towards the rear to unlock the print head.

2.	Pass the media below the media sensor guide. If you are using labels, remove the label from the liner. Align it so that the media sensor does not detect the I-mark (black mark).

3.	Press the print head down until the head lock lever is locked. To get the correct adjustment result, adjust after you have locked the print head.

4.	Press the / buttons to select the type of sensor to be adjusted.

5.	Press the button or button.

6.	When the confirmation screen appears, press the button to start the sensor adjustment.

7.	The result of the sensor adjustment is shown. To exit the adjustment, press the button.

8.	Set to Offline mode. Press the button to confirm that the media is fed correctly.

Please click here for the web manual.

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