Applicable models: CL4NX/6NX
Please refer to a below.
You can easily remove and replace a damaged or worn platen roller.
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Do not power on or off the product, connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock.
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Disconnect the power cord from the AC outlet before you replace the platen roller.
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Guideline to Replace the Platen Roller
The platen roller has a striped marking on the left side. When the striped marking started to fade off, it indicates that you should replace the platen roller.
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This is only a general guideline. The condition in which the platen roller wears out varies depending on the used media. In any cases, replace the worn platen roller when it affected the printing quality of the product.
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View the video below for the procedure.
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1.
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Make sure that the product is powered off, and disconnect the power cord from the AC outlet.
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Open the top cover fully to prevent accidental drop of the cover.
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3.
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Push the head lock lever (1) towards the rear to unlock the print head.
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The print head and its surroundings are hot after printing. Be careful not to get burned.
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Touching the edge of the print head with your bare hand could cause injury.
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4.
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Lift the lever (2) in the direction A to unlock the platen roller (3), and then pull out the platen roller (3) in the direction B.
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5.
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Install the new platen roller.
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a.
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Make sure that the tab (4) on the left driving end of the platen roller is pointing upward. Push the platen roller in the direction C so that the tab (4) is fixed in the groove (5) at the driving side.
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b.
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Next, make sure that the tab (6) on the right driven end of the platen roller is pointing upward. Push the platen roller again in the direction C so that the tab (6) is fixed in the groove (7) at the driven side.
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6.
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Turn the lever (2) back to lock the platen roller.
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