[01-00100-EN] Troubleshooting(When Using the Product)

Applicable models: PW208NX

Please refer to the below.

Troubleshooting (When Using the Product)

Printing

• Using dispenser unit (PW208NX only)
• The Overall Printout Is Light
• The Overall Printout Is too Dark
• A Part of the Printout Is Light
• The Printout Is Shifted to One Side
• A Part of the Printout Is Dirty and Black Streaks Appear
• The Printed Image Is Different from the Print Data
• The Print Position Is Shifted Vertically from the Media Feed Direction
• The Print Position Is Shifted Horizontally from the Media Feed Direction
• Incorrect Print Position

Loading Media

• How to Load Labels
• Using dispenser unit (PW208NX only)
• Media Does Not Feed
• Media Is Fed According to the Specified Number, but Not Printed
• The Label Does Not Stop at the Specified Position/the Label Does Not Stop
• Label Does Not Dispense (PW208NX only)
• The Label Is Not Printed Even If the Previous Label Is Dispensed (PW208NX only)
• The Label Falls at the Dispenser Stop Position (PW208NX only)
• The Media Has Jammed

Cannot Communicate nor Output

• Cannot Output After Data Is Sent
• Cannot Communicate via NFC
• Cannot Communicate via Bluetooth
• Cannot Communicate via USB
• Cannot Communicate via Wireless LAN (PW208NX wireless LAN model only)
• An Error Occurs When Installing the Printer Driver

Display

• No Power/Nothing on the Screen
• Want to Change the Display Language
• The Status LED Lights Red

Others

• No Power/Nothing on the Screen
• An Error Occurs When Installing the Printer Driver