[01-00071-EN] How to replace the print head. – SATO Help Center

You can easily remove and replace a damaged or worn print head.

•	Do not connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock.

•	Disconnect the power cord from the AC outlet or remove the optional battery before you replace the consumable parts.

•	Wear gloves before replacing the print head, to prevent damage to the print head.

View the video below for the procedure.

1.	Make sure that the product is powered off, and disconnect the power cord from the AC outlet or remove the optional battery.

2.	Press the cover open button (1) to open the top cover (2).

3.	Put your finger on the concave parts on the sides of the head cover (3) and open it toward the front.

•	The print head and its surroundings are hot after printing. Wait until the product cools down.

•	Touching the edge of the print head with your bare hand could cause injury.

4.	Tilt the top cover (2) toward the front to remove the print head (5).

•	Do not touch the heating unit and terminals of the print head.

5.	Install the new print head and close the head cover.

•	Handle the print head with care. Do not contaminate or scratch the sensitive print head surface.

6.	Close the top cover.

Push both ends of the top cover, and close it firmly until it clicks.

•	When closing the top cover, be careful not to pinch your fingers.

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