[01-00959-EN] The Print Position Is Shifted Vertically from the Media Feed Direction

Applicable models: CT4-LX

Please refer to the below.

What to check	Countermeasure
Are the media and ribbon loaded correctly?	Load the media and ribbon correctly. Loading Media and Ribbon
Is the media sensor type set correctly?	Set the media sensor type which is compatible with the media you use. In Offline mode, open the Settings mode, and set the [Printing] > [Sensor Type] menu. Media Sensor Type
Is the print position set correctly? (Pitch, base reference point correction of the vertical position)	Adjust the print position (pitch, base reference point correction of the vertical position). In Offline mode, open the Settings mode, and set the [Printing] > [Advanced] > [Adjustments] > [Pitch] menu and the [Printing] > [Imaging] menu. Adjusting the Print Position Imaging
Are the platen roller and media sensor dirty?	Clean the platen roller and media sensor. Cleaning the Inside of the Product