CT4-LX - Communication Errors – SATO Help Center

Problem/Question

Communication errors occur during printing tasks.

Applicable To

CT4-LX, CT4-LX HC

Resolution/Answer

1. Check the interface cable connected correctly.

Connecting Interfaces

2. Set the interface settings again according to the computer and network to which the product is connected. In Offline mode, open the Settings mode, and set the [Interface] menu.

Interface Menu

3. Perform a test print from the PC printer driver to ensure the printer is printing.

e.g.

4. Reinstall Printer driver. Please refer to below link:

Windows Printer Driver

03-80153-EN