How to solve an error 1007 (Head open error)

Applicable models: S8xNX

Please refer to the below.

The cause frequently observed
- Platen roller is not installed properly.

The error is likely to occur when the label is jammed or wrapped at the Platen roller.
Please check if the labels are completely removed and if the Platen roller is installed properly.
For installing the Platen roller, please refer to the below video:
How to replace Platen roller

01-01230-EN