The Output is Resized - When Sending Print Job To 2 Same Printer Model But Different DPI, The Output is Resized

Problem/Question

Printing result problem between 203dpi and 305dpi CLNX printer. 609dpi?

Both 203dpi and 305dpi CLNX printer settings are same, but it doesn't print out correctly.

  

Applicable To

CL4NX, CL6NX, CL4NX Plus, CL6NX Plus.

Resolution/Answer

1. Check Printer dpi 
2. Check Printer dpi from PC (web, AIOT, Utility)

Printer Models	Links
CL4-NX, CL4-NX Plus, CL6-NX Plus	Click Here
CT4-LX	Click Here
S84NX, S86NX	Click Here
WS2	Click Here
WS4	Click Here
CG2	Click Here
TG3	Click Here

2.  Please ensure to install the correct printer driver that match printer resolution.
e.g. If the printer resolution is CL4NX Plus 203dpi, choose the printer driver CL4NX Plus 203dpi.

Download and use the printer driver from your local SATO website

Link

From the same site, you can download and refer to the Printer Driver Manual for details regarding how to install and the functions of the printer driver.

03-80081-EN