WS4 - Communication Errors

Problem/Question

Communication errors occur during printing tasks.

Applicable To

WS408TT, WS408DT, WS412TT, WS412DT.

Resolution/Answer

1. Ensure that all cables are securely connected.
2. Reset your printer.

Do the following to reset your printer:
1. Turn off the printer.
2. Press and hold the FEED button and turn on the printer.
3. Both status lights glow solid orange for a few seconds. Next, they turn to green
shortly and then turn to other colors. When both lights turn to red, release the
FEED button immediately.
4. Press and hold the FEED button for 3 seconds and release it. Both status lights
blink red three times and turn to solid orange for a few seconds. After the
printer is reset, LED 2 goes out while LED 1 turns to solid green.

03-80143-EN