WS2 - Communication Errors

Problem/Question

Communication errors occur during printing tasks.

Applicable To

WS208, WS212

Resolution/Answer

1. Ensure that all cables are securely connected.
2. Reset your printer.

Do the following to reset your printer:

1. Turn off the printer.
2. Press and hold the FEED button, and turn on the printer.
3. Both status lights glow solid Orange for a few seconds. Next, they turn to
green shortly, and then turn to other colors. When both lights turn to
red, release the FEED button immediately.
4. Press and hold the FEED button over 3 seconds and release it. Both
status lights blink red three times, and turn to solid Orange for a few
seconds. After the printer is reset, LED 1 goes out while LED 2 turns to
solid green.

03-80144-EN