[01-00081-EN] Sensor Auto-Calibration is failed

Applicable models: CT4-LX

<the causes frequently observed>
(1) A label is not peeled off from a backing paper during auto-calibration.
(2) I-mark (black mark) is positioned on the media sensor during auto-calibration.

 

<measure>

Perform the auto-calibration for the selected media sensor.

The options are as follows:

Gap + I-Mark

Adjusts both the Gap sensor and I-mark sensor.

Gap

Adjusts the Gap sensor.

I-Mark

Adjusts the I-mark sensor.

Label Top

Adjust the label top sensor.

Please refer to the following and perform the calibration.

1.	Open the top cover.

2.	Load the media.

◦	For adjusting [Gap + I-Mark]/[Gap]/[I-Mark]

Remove the label from the liner and set the liner so the I-mark is not above the I-mark sensor.

For media without liners, such as wristbands or journal paper, load the media as is.

◦	For adjusting [Label Top]

Remove the label from the liner and set the liner so the I-mark is not above the label top sensor.

 

3.	Close the top cover.

4.	Tap the type of sensor from the list to be adjusted.

5.	When the confirmation screen appears, tap .

If message indicating adjustment failed, load the media correctly and try again.

6.

Tap .

7.	Reload the media.

8.	Confirm the results of adjusting the media sensor.

◦	If you adjusted [Gap + I-Mark]/[Gap]/[I-Mark]

Display the Offline screen, tap [FEED], and then confirm that the media is fed correctly.

◦	If you adjusted [Label Top]

Display the Online screen. Confirm that the media is correctly adjusted to the print start position by the Label Waste Prevention function.