Troubleshooting(When Using the Product)

Applicable models: FX3-LX
Please refer to a below.

Troubleshooting(When Using the Product)

Printing

• The Overall Printout Is Light
• The Overall Printout Is too Dark
• A Part of the Printout Is Light
• The Printout Is Shifted to One Side
• A Part of the Printout Is Dirty and Black/White Streaks Appear
• The Printed Image Is Different from the Print Data
• The Print Position Is Shifted Vertically from the Media Feed Direction
• The Print Position Is Shifted Horizontally from the Media Feed Direction
• Print Stop Position and Cut Position Are Shifted
• The Media Is Not Cut

Loading Media

• How to Load Labels
• Media Does Not Feed
• Media Is Fed According to the Specified Number, but Not Printed
• The Label Does Not Stop at the Specified Position/The Label Does Not Stop
• The Label Is Printed Even If the Previous Label Is Not Dispensed
• The Label Is Not Printed Even If the Previous Label Is Dispensed
• The Label Falls at the Dispenser Stop Position
• The Label Is Not Dispensed After Stopping at the Dispenser Stop Position
• The Media Has Jammed

Cannot Communicate nor Output

• Cannot Output After Data Is Sent
• Cannot Communicate via LAN
• Cannot Communicate via USB
• Cannot Communicate via Bluetooth
• Cannot Communicate via NFC
• Cannot Communicate via Wireless LAN
• An Error Occurs When Installing the Printer Driver

Display

• No Power/Nothing on the Screen (Using No Options)
• No Power/Nothing on the Screen (Using the Optional Battery Mount Kit)
• No Power/Nothing on the Screen (Using the Optional Cradle Kit)
• Want to Change the Display Language
• The LED Lights Red
• Want to Adjust the Volume for the Product Sounds
• The Display Does Not Respond Correctly When Touched
• The Display is Too Dark/Bright
• Cannot Power Off the Product

Cutter

• Want to Use Without Cutting Even If the Cutter Kit/Partial Cutter Kit/Linerless Cutter Kit Is Installed
• Print Stop Position and Cut Position Are Shifted
• The Media Is Not Cut

Others

• No Power/Nothing on the Screen (Using No Options)
• No Power/Nothing on the Screen (Using the Optional Battery Mount Kit)
• No Power/Nothing on the Screen (Using the Optional Cradle Kit)
• An Error Occurs When Installing the Printer Driver
• The LED Lights Red
• Want to Adjust the Volume for the Product Sounds
• The USB Memory Is Not Recognized
• Cannot Read the Barcode
• Cannot Power Off the Product

01-00052-EN