CG4 - Loading Ribbon (For CG408TT, CG412TT Only)

Problem/Question

How to load ribbon. 

Applicable To

CG408TT, CG412TT

Resolution/Answer

Loading the ribbon

1. With the power supply off, pull the cover open/close latches on both sides of the printer toward you to unlock the top cover, and then open the top cover . Note: Make sure that the cover rests firmly so that it will not fall forward and injure your hands.
2. Pull the lever on the middle of the ribbon unit downward to pull out the ribbon unit. Then simply let down the ribbon unit. There is a stopper midway through its movement range that will prevent the ribbon unit from snapping down.
3. Open the carbon ribbon package, and then load the ribbon in the ribbon supply unit. With the ribbon winding in clockwise direction, push in the ribbon roll to the right side of the ribbon supply unit . Then fix the other side of the ribbon roll to the left of the ribbon supply unit . Turn the ribbon roll until the core snaps on the protrusion of the left ribbon supply unit. Note: Use only genuine SATO carbon ribbons for maximum print quality and printer durability.
4. Mount the empty ribbon core on the ribbon wind-up unit the same manner as in step 3 above. When loading the carbon ribbon for the first time, use the empty ribbon core supplied with the printer. However, the subsequent ribbon core can be obtained from the last used up ribbon roll.
5. From the ribbon supply unit, pass the carbon ribbon underneath the print head assembly to the ribbon wind-up unit. Affix the carbon ribbon to the ribbon core using adhesive tape, and wind it up several times in the direction shown by the turn arrow. Confirm that the ribbon has been loaded as shown in the figure below or as illustrated on the inner side of the top cover. Note: The dull side (ink side) of the ribbon should be facing outward as it travels through the print head assembly.
6. Close the top cover until it clicks into position. Note: • Be careful not to get your fingers pinched while closing the top cover
7. After loading the media and the carbon ribbon, do a test print to check that the media roll and ribbon have been loaded properly. See Section 3.3 User Test Print Mode for instructions on how to run test print.

Caution
• When replacing carbon ribbon, bear in mind that the print head and its surrounding area remain hot.
Keep your fingers away from these areas to prevent injury.
• Avoid touching even the edge of the print head with your bare hands.

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