[04-80051-EN] SATO AIOT - Printer Support and Contact

Problem/Question

How to report issue by printer support and contact

Applicable To

SATO All-In-One-Tool (AIOT)

Resolution/Answer

The [Support] menu allows users to report any issues they encounter or ask questions, as well as access information from the global network contact list.

On the printer page, click [Others] > [Support] of the selected printer.
You can select the following options.

Submit Online Ticket

If you experience any problems with the printer or have any inquiries, click [Submit Online Ticket] to submit a request form.

Sales Representatives

For further inquiries about our products, you can contact your SATO sales representative directly. Click [Sales Representatives] to access our SATO network contact list and find your local contacts.