S84ex/ S86ex - Ribbon Rewinder Not Working

Problem/Question

The motor does not turn at all on the rewind spindle, causing bad print results when operating the printer.

Applicable To

S84ex/ S86ex

Resolution/Answer

• Please check the printer current setting. Go to the settings and set the print method to Ribbon.
  -From offline mode> settings menu >advanced >press enter and look for print method. Set the print method to Transfer.
  
  

03-80119-EN